Refund policy

At Ajyysa Homes, we strive to ensure your complete satisfaction with our products. If you are not entirely pleased with your purchase, our return and refund policy is designed to be straightforward and transparent.

Cancellation Policy:

  • Before Shipment: You may cancel your order at any time before it has been shipped. To do so, please contact our customer support team promptly.
  • After Shipment: Once the product has been shipped, cancellations are not possible.

Return and Exchange Policy:

  • Eligibility: Returns and exchanges are available for selected products only. Specific return information is provided on each product page. Please note that our return policy may change without prior notice.
  • Return Window: Return or exchange requests must be initiated within 1 day of the delivery. Requests made beyond this period will not be accepted.
  • Condition of Items: Items must be unused, unwashed, and in their original packaging with all tags intact. Products without original tags or that show signs of use will not be accepted.
  • Customized Products: Customized or personalized products are not eligible for return or exchange.
  • Return Shipping: If our pickup service is unavailable in your area, you will need to self-ship the product to our office address. Return or exchange charges may apply on a case-by-case basis.

Return Process:

  1. Initiate a Return: Contact our customer support team within the specified return period to request a return or exchange.
  2. Prepare the Package: Ensure the product is unused, unwashed, and in its original packaging with all tags attached.
  3. Shipping: If applicable, ship the product to our office address provided by our customer support team.
  4. Inspection and Refund: Once we receive the returned product, our team will inspect it. Upon approval, a refund or exchange will be processed within 6-8 business days.

Contact Information:

For any questions or assistance, please reach out to our customer support team:

Office Address:

2127, Sharon Tower, Gaur Saundaryam, Sector TechZone-3, near Charmurti Chowk, Greater Noida West. Uttar Pradesh - 201306

We value your patronage and are committed to providing a seamless shopping experience.